A recent lawsuit against Sony regarding a “drifting” problem in the PlayStation 5’s DualSense controller is picking up considerable steam. The US-based law office of Chimicles Schwartz Kriner & Donaldson-Smith LLP filed this legal action against Sony back in February following complaints by several PS5 customers, who have had to deal with the issue of drifting amid an overall shortage of replacement DualSense controllers.
“Drifting” describes a technical flaw in a controller’s joystick that causes control of a character or menu cursor to lock in a certain direction, even when the player isn’t even touching said joystick. Given how gaming often requires very precise controller movements, this glitch can prove to be a nightmare for anyone unlucky enough to come across it. When customers started reporting a drifting issue in the PlayStation 5’s much-lauded DualSense controller earlier this year, Chimicles Schwartz Kriner & Donaldson-Smith LLP posted a survey to compile cases of drift by PlayStation 5 controllers before taking legal matters into its own hands, stating that Sony failed to properly disclose this flaw in their controllers when they first hit store shelves in November.
Now, this legal action has begun to really heat up, as announced on Chimicles Schwartz Kriner & Donaldson-Smith LLP’s website earlier today. According to the firm, six plaintiffs have decided to opt-out of arbitration, meaning that they have opted to take their case against Sony regarding the PlayStation 5 DualSense controller in court. An amended document detailing CSK&DS’s lawsuit was also posted, one that is a good 18 pages longer than the one used to formally announce the lawsuit a few months ago.
Drifting has become a recurring issue in current-gen controllers, as both Nintendo and Microsoft have been hit with legal trouble regarding the problem in the Switch and Xbox Series X – with some of the resulting lawsuits being filed by CSK&DS as well. Shortly after the Sony lawsuit was first filed, Youtube tech guru channel iFixit explained the source of this increasingly common flaw in recent gaming controllers and warned that things will likely get worse before they get better.
In the meantime, the law office of Chimicles Schwartz Kriner & Donaldson-Smith LLP is continuing to build their case against Sony, as more people come forward with stories about how they suddenly lost control during a critical level or even doing something as simple as trying to navigate an in-game menu. This lawsuit regarding the PlayStation 5’s DualSense controller is still ongoing, so interested parties should stay tuned for further developments as they unfold.
Source: Chimicles Schwartz Kriner & Donaldson-Smith LLP
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